This page sets out the terms under which ac77 operates and what they mean for your account, your transactions, and your use of our platform. Access to ac77 and eligibility to participate depends on local law and is available only where permitted in your region.
Account Terms
JazzCash & Easypaisa Transaction Records
Data Handling
Your Rights and Choices
OUR POLICY POSTURE
How ac77 Approaches Legal Obligations
Our platform operates under a policy framework that governs how your account is created, how transactions are recorded, and how your data is handled. These terms apply each time you log in, place a bet, or move funds through your account wallet. Because ac77 is accessible from Pakistan, all use of the platform is subject to applicable local law. We do not represent that access is permitted in any jurisdiction where local law restricts or prohibits it — it is your responsibility to confirm that participating is lawful where you are located. Payments made through JazzCash or Easypaisa generate a transaction record on your mobile wallet app, and that record serves as the primary evidence of any deposit or withdrawal activity on your account. If a discrepancy appears between your ac77 account history and your JazzCash or Easypaisa statement, our support team uses both records to investigate. We retain account and transaction data for the period required to handle disputes, comply with applicable obligations, and respond to account queries. The current retention period and data-handling practices are shown in the privacy section of your account dashboard after login.
JazzCash
JazzCash deposit and withdrawal records are the primary transaction evidence we use when reviewing account queries.
Easypaisa
Easypaisa transaction history in your mobile wallet app is cross-referenced with your ac77 account statement during any dispute.
Raast
Raast transfers are recorded in your account wallet history and can be referenced when raising a billing question with support.
WHAT THIS COVERS
Where This Policy Applies and What It Does Not Cover
Our legal terms cover specific areas of your relationship with ac77. Understanding the boundary between what falls inside and outside this policy helps you know where to direct a question and what to expect from our support team.
Account Access
Account creation, login, verification and suspension decisions fall inside this policy. Rules for access depend on your location and eligibility under local law, as determined at the time you register or log in.
Transactions
All deposits and withdrawals processed through your ac77 wallet — including those made via JazzCash, Easypaisa or Raast — are covered by our transaction terms. Records are visible in your account dashboard after login.
Site Content
The games, odds, sports markets and promotional material shown on ac77 are our own content and are covered by these terms. Game titles from our studio partners, including Pragmatic Play and Habanero, appear under their respective game mechanics and rules.
Third-Party Services
Payment processors, mobile wallet operators such as JazzCash and Easypaisa, and device or network providers operate under their own separate terms. Our policy does not override or extend to those third-party services.
YOUR ACCOUNT RIGHTS
Practical Actions Available to You Under This Policy
You have a set of practical options when it comes to your account data and transaction history on ac77. These are not abstract entitlements — each one has a clear path you can follow right now. To review your transaction records, open your account dashboard after login and go to the wallet history tab; every JazzCash, Easypaisa and Raast movement is listed there with date, amount and status. If your account details — email address, registered mobile number or payment method on file — need to be corrected, the update path is in account settings; some changes require identity verification as shown in the form. If you believe a transaction has been recorded incorrectly, you can raise a dispute directly through our support channel; bring your JazzCash or Easypaisa transaction reference number and the date of the payment so the team can cross-check both records. For any question about how your data is stored or used, you can request a written response from our support team via the contact path shown on this page.
Review Your Records
Your full transaction history — every deposit and withdrawal — is in the wallet history tab of your account dashboard. JazzCash, Easypaisa and Raast entries each carry a reference number you can match to your mobile wallet app.
Correct Account Details
Account settings allow you to update your registered email or phone number. Changes that affect your payment method may require the verification steps shown in the form — follow the on-screen instructions.
Raise a Transaction Question
If a deposit or withdrawal does not match what your JazzCash or Easypaisa app shows, contact support with the transaction reference and date. We cross-check both records and respond through the same channel you used to contact us.
Request Data Information
To understand what data we hold on your account, send a written request through our support contact path. We respond with the details of what is stored and for how long, consistent with our retention policy.
CONTACT AND QUERIES
How to Reach Us on Policy Matters
If this policy raises a question you cannot answer from your account dashboard, there are three direct routes to our team. Each one is suited to a different type of question — use the route that fits the urgency and nature of your query.
Live Chat
For account access questions or transaction disputes that need a quick response, live chat is available from the help icon inside your logged-in account. Have your JazzCash or Easypaisa reference number ready for faster resolution.
Email Support
For written policy questions — data requests, account correction queries or formal policy complaints — email is the right route. You will receive a written response that you can keep as a record of the exchange.
Account Dashboard
Many policy answers are already visible after login. The wallet history, account settings and notification centre each surface the current state of your account without needing to contact support.
DATA AND ACCOUNT SECURITY
How We Handle Your Data and Account Security
Keeping your account data accurate and your transactions traceable is a core part of how ac77 operates. Here is what that means in practice across four areas you can verify from your account.
Data Handling
Account registration data, betting history and wallet transaction records are stored for the period needed to handle disputes and meet applicable obligations. The current retention detail is shown in your account privacy settings after login.
Cookies and Session Data
We use session cookies to keep you logged in and to maintain your wallet state between pages. Cookie preferences can be reviewed in your browser settings; some cookies are required for the account to function correctly.
Account Security
Your account is protected by password authentication and, where available, a second verification step at login. If you notice any unrecognised activity in your wallet history, use the account settings page to update your credentials and contact support immediately.
Policy Change Notices
When this policy is updated, the revised version is published on this page with the date of the change shown at the top. Continuing to use your account after a policy update is posted constitutes acceptance of the revised terms.
POLICY QUESTIONS ANSWERED
Frequently Asked Questions About This Policy
These are the questions we receive most often about account terms, data rights and the scope of our legal policy. Each answer points to the specific place in your account where you can verify the detail.
Does this policy apply to me if I am in Pakistan?
Yes, these terms apply to all account holders who access ac77 from Pakistan. However, access and eligibility depend on local law. If local law in your region restricts participation, those restrictions take precedence and you should not use the platform.
Where can I see my JazzCash and Easypaisa transaction records on ac77?
Open your account dashboard after login and go to the wallet history tab. Every JazzCash, Easypaisa and Raast transaction is listed with date, amount and a reference number you can match directly to your mobile wallet app statement.
How do I correct a mistake in my account details?
Go to account settings after login. You can update your registered email address or mobile number from there. Changes that affect your linked payment method may require a verification step — follow the instructions shown in the form at that point.
What data does ac77 hold on my account, and for how long?
We hold your registration data, betting and transaction history, and account activity records for the period needed to handle disputes and meet applicable obligations. The specific retention detail is visible in your account privacy settings after login.
How do I raise a dispute about a transaction that does not look right?
Contact support via live chat or email with the transaction date and your JazzCash, Easypaisa or Raast reference number. We cross-check your ac77 wallet record against the payment app entry and respond through the same channel you used.
Will I be told when this policy changes?
Yes. When we update this policy, the revised version is published on this page with the change date shown at the top. We may also display a notice in your account dashboard. Continuing to use your account after the update is posted means you accept the new terms.